
Mastering Customer Service and Upselling in Restaurants
Starting from 3499 per person
AED 3499.00
Transform your restaurant's customer service and boost revenue with our 'Hospitality Gold' training kit, specifically tailored for restaurant staff, managers, and owners. This dynamic toolkit focuses on elevating guest experiences and strategically increasing sales through effective upselling techniques. Learn the art of engaging customers, understanding their preferences, and making personalized recommendations. Our modules include advanced communication skills, emotional intelligence in hospitality, menu knowledge, and tactics for seamless upselling without being intrusive. This essential guide is perfect for enhancing frontline staff interactions, fostering repeat business, and maximizing profitability through superior customer service and savvy upselling strategies in the competitive restaurant industry.
Price: 3499 per person
Target Audience: Front line employees, Team Leaders and Managers
Duration: 2 Days (8 to 12 Hours Each)