Advanced Emotional Intelligence
AED 3499.00
Course Description
This three-day Advanced Emotional Intelligence course equips professionals with the skills to enhance their emotional awareness and management. Participants will learn to effectively recognize, understand, and manage emotions in themselves and others, fostering enhanced interpersonal relationships and increasing workplace productivity.
Learning Objectives
Recognize and Interpret Emotions: Gain the ability to identify and understand one's own emotions and the emotions of others in real-time.
Emotional Regulation and Control: Learn techniques to manage and regulate emotions to maintain professionalism in various corporate settings.
Empathy and Relationship Management: Develop skills to empathize with colleagues, leading to improved communication and team dynamics.
Decision-Making and Leadership: Enhance emotional intelligence in leadership and decision-making processes to better handle workplace challenges.
Course Outline
Day 1: Understanding Emotional Intelligence
Introduction to Emotional Intelligence
Self-awareness: Recognizing your own emotions
Emotional triggers and how to manage them
Day 2: Applying Emotional Intelligence in the Workplace
Empathy: Understanding others' emotions
Communication techniques: Effective listening and response strategies
Conflict resolution and negotiation using Emotional Intelligence
Day 3: Emotional Intelligence in Leadership
Leading with Emotional Intelligence: Strategies for leaders
Decision-making with Emotional Intelligence
Integrating Emotional Intelligence into corporate culture