Strategies for Dealing With Difficult People
AED 3499.00
Strategies for Dealing With Difficult People
Course Description: Learn effective strategies for handling challenging interactions. This workshop provides tools for understanding and managing difficult personalities in the workplace and beyond.
Learning Objectives:
Identify types of difficult behaviors.
Develop communication strategies to mitigate conflict.
Enhance interpersonal skills to manage and resolve disputes.
Course Outline:
Day 1: Understanding Difficult Behaviors
Day 2: Communication Strategies
Day 3: Conflict Resolution Techniques