Negotiation Skills for Procurement, Supply Chain and Operations Professionals
11/13/20251 min read
Successful logistics, procurement, and supply chain operations depend on effective negotiation. Whether negotiating with suppliers, freight providers, customers, or internal stakeholders, strong negotiation skills can reduce costs, improve service levels, and strengthen business relationships.
This practical one-day training program is designed for managers and professionals involved in procurement, logistics, supply chain, operations, and project management.
Participants will learn proven negotiation techniques, including the Harvard Negotiation Model, BATNA (Best Alternative to a Negotiated Agreement), ZOPA (Zone of Possible Agreement), and practical approaches for handling difficult negotiations and resolving conflicts.
The program focuses on real business scenarios such as supplier negotiations, contract discussions, pricing agreements, operational disputes, and stakeholder management.
By the end of the training, participants will be able to negotiate with greater confidence, achieve better outcomes, manage conflicts effectively, and build stronger professional relationships.
Ideal for Procurement Managers, Supply Chain Professionals, Logistics Managers, Operations Leaders, Project Managers, and business professionals responsible for commercial or operational decision-making.